News from Unique Cleaning Services

Our Commitment To The Hospitality Sector And To Our Staff

Recruiting and retaining people has long been a challenge for both the hospitality and commercial cleaning sectors and as a professional cleaning company that has been providing cleaning services to the hospitality sector for over 25 years, USS experience these challenges too. Both sectors face a number of misconceptions, such as low pay, unsociable hours…


Did you know that Unique Support Services has been a member of the Federation of Window Cleaners for over 20 years and for the last 3 years we have achieved SafeContractor Accreditation for Window Cleaning and Working at Height, Carpet Cleaning, Deep Cleaning, Curtain and Upholstery Cleaning, Hotel, Retail, Office and School Cleaning. This year…

Staff Recognition

Wednesday was Thank Your Cleaner Day and in addition to thanking all of our staff for their hard work with a letter and card, we asked our managers and clients to nominate who they thought deserved special recognition for going above and beyond. The winners are the following people who will be presented with a…

Thank Your Cleaner Day 16th October

Just a week to go until this year’s Thank Your Cleaner Day and USS are well underway with our preparations to celebrate the day and the hard work of all of our staff. Thank you cards are being printed, stickers have been ordered and the nominations for our site specific recognition awards are coming in thick…

Thank Your Cleaner Day 16th October 2019

  I am pleased to advise that the CSSA is again partnering Karcher UK with their 2019 THANK YOUR CLEANER DAY and Unique Support Services will be taking part in this event and we hope that you will help us to participate. Now in its 5th year, Thank Your Cleaner Day is a global event…

Cleaning Contractor Of Choice for Luxury Hotel

We are delighted to announce that we have been appointed as the cleaning contractor of choice to carry out the night cleaning to all of the public Front of House areas at the newly opened The Biltmore Mayfair. The Biltmore Mayfair a luxurious 5* hotel situated in the heart of Mayfair and is the first…

What Goes On At USS At The Weekends

Are you looking forward to the weekend? What plans do you have this weekend?  These are questions we all get asked or ask others and normally on a Friday so we thought it about time we let you in to what goes on here at USS at the weekend. Being a commercial cleaning that operates…

What frustrates you about hotel cleanliness?

Whether it be one night in a hotel for a special occasion, a long weekend or holiday away or a business trip we all look forward to staying in a hotel and expect to receive elements of luxury, good service and clean spaces. The findings of a recent survey showed what Brits are most likely to…

World’s Toughest Jobs

We are all aware of environmental issues and more so now than in the past but pollution in major cities including London is at an all-time high. When we think about working at height and window cleaning we do not always take this into consideration and yet high levels of air pollution ultimately mean that…

Why Tech Doesn’t Overtake Talent

Recent research shows that the robotic window cleaning market is set for sky high growth not to mention the use of window cleaning drones and although these latest technologies may help to improve industry standards employing and training the right people still remains the key to success. Technology creates efficiencies, improves visibility and enhances the…

See The True Value

Recruiting for the cleaning industry has always been more challenging than for most other industries for reasons we all know well including low wages, unsociable hours, lone working and the image the industry has to name but a few and with the uncertainty that Brexit has caused and is still continuing to cause and the weakness of…

Floorcare Is Not Optional

Cleanliness is an indicator of any business professionalism and none more so than within the hospitality sector. In hotel management, first impressions are vitally important as that first glimpse of a hotel reception or lobby sets the stage for the guests experience and great experiences are shared not only with guest friends and family but…

Cleaning Services

Building Maintenance


For more client comments, please visit our Testimonials pages.

  • “As the owner of multiple restaurants, all of our daily restaurant, equipment and kitchen cleaning is done by a company called Unique Support Services (USS). I have got to know the owner Paul Vincent pretty well and USS are superb for us, cost effective and nothing is ever too much trouble (including call outs). I have watched Paul build a sizeable business and a number of 5* central London hotels use his teams and have done so for a long time. If you are moving your support arrangements I would whole heartedly commend USS to you.”

    Andrew – Restaurant Owner – Central London
  • “I just wanted to email and say thank you to Paul and his team for the fantastic job they have done. Not only were they super efficient in terms of time, but the step and floors look fantastic, I can hardly believe how clean they came up.

    Thanks so much!”

    Natasha – Company Secretary – Fine Art Gallery
  • “We had a very successful H&S audit on Monday the  25th . We passed with 94% rate with BOH cleaning 10/10. Thanks to all the USS team for their hard work and dedication to the Conrad St James.

    We only had short notice to prepare but didn’t have to do any extra as the night cleaning team were already up to the best standard possible with all of the essential paperwork also up to date.
    I want to personally thank USS for the support that you provided us to achieve this great score.”

    Nuwan – Back Of House Manager, London 5* Hotel
  • ”Our hotel sees a lot of foot traffic day in, day out. It’s nice to know that there is a cleaning company in London that we can rely on to come and clean our flooring for us to a very high standard. We have been using the cleaners from Unique Support Services for many years and wouldn’t think of using anyone else.”

    Mr T. Ellison – The City


We’re proud holders of the SafeContractor accreditation, reassuring you of our commitment to excellence and health & safety standards.

Federation of Window Cleaners

As full members of the National Federation of Window Cleaners, you can rest assured in our delivery of a superb commercial cleaning service.

British Cleaning Approved

To give you that little extra bit of peace of mind, we are also holders of the industry recognised British Cleaning Certificate Award (BCCA).