London and Surrey Hotels and Housekeeping – Hospitality Staff

We are an outsourced hotel cleaning services provider and the cleaning company of choice for many of London’s hotels.  We have a diverse client base ranging from budget hotels to boutique and luxury 5* hotels plus clients within the fast emerging sector of serviced apartments.

Our aim is to improve hotel cleanliness and standards through our highly organised structures and processes and we always seek the best cleaning solutions for our customers.

All of our staff are supervised and each location has a separate management team who provide a 24/7 service.  We will fit around your schedules and as a company are more than accustomed to coping with peaks in demand, heavy footfall and an almost instantaneous turn around.

We are a member of the UK Housekeepers Association.

Waiting & Bar Staff

Our waiting and bar staff are experienced within the hospitality sector and can carry out tasks including taking food and drink orders, serving customers, taking payments, glass and plate collection and keeping the area clean to the high standards that Unique Support Services have built our reputation upon.

Porters

From carrying luggage, organising taxis and transportation to taking messages and assisting guests with their enquiries, our Porters have excellent communication skills and are all employed by Unique Support Services on a permanent basis ensuring reliability and commitment to our hotel and serviced apartment clients.

Kitchen Stewards

Our kitchen stewards ensure that your kitchen can run smoothly before, after and during service.  Responsible for unloading deliveries, stock replenishment, collecting and watching utensils, basic food preparation, storing equipment and removing / recycling waste, it’s the role that every kitchen needs.  In conjunction with our Back of House cleaners, the kitchen stewards will work to ensure that the kitchen is cleaned and disinfected in line with H&S standards.

Room Attendants

Whether you operate a small boutique hotel, a large 5* establishment or serviced apartments, room attendants are imperative to customer satisfaction and the success of your business.  Unique Support Services can provide you with professional room attendants who are used to working to deadlines and maintaining a section of rooms.  Duties that they would carry out include ensuring the security of guest rooms, ensuring the bedrooms and bathrooms are cleaned to a high standard, making beds, refreshing towels and linens and replenishing amenities.

No matter what your requirements for hotel cleaning and maintenance, put it in the hands of the specialists at Unique Support Services; contact us today and we can arrange to carry out a no obligation survey and quotation.

Cleaning Services

Building Maintenance

Testimonials

For more client comments, please visit our Testimonials pages.

  • Unique Support Services have carried out window cleaning work for me for over seven years on two of our university campuses. This has included annual complete site cleans and agreed schedules ahead of recruitment days and other key events.

    Unique Support Services have always worked to a high professional standard, with flexibility, providing complete RAMS and procedures to manage our portfolio of buildings which includes anything from a listed Manor House to a ten storey tower block.

    David – University Site Manager – UK
  • I have used Unique Support Services for many years now at a significant number of premises ranging from Universities, Colleges, Councils, very large Retail Premises and private dwellings.

    Paul Vincent, the proprietor, has consistently provided the highest quality of service on a competitive basis.

    To date, Unique have always been able to devise innovative solutions to problems other contractors have shied away from.

    Unique are one of the very few support service companies who actually deliver what they say they will at the price quoted.

    I cannot recommend them highly enough.

    Tim – Head of FM – London Borough Council
  • It is my pleasure to write a letter of recommendation for Paul and the team. I have used Unique Support Services for many years at the university and their attention to detail, professionalism and flexibility makes it easy for me to choose them to fulfill our cleaning needs.

    I am highly satisfied with their work and have used them for window cleaning, night cleaning, the cleaning of student accommodation blocks and deep cleans etc. as and when required and often at short notice.

    Paul and his team are reliable, courteous and always deliver impeccable, high standard service. I highly recommend Unique Support Services to anyone who needs the best in business.

    Chris – Services Manager – University Campus
  • “As the owner of multiple restaurants, all of our daily restaurant, equipment and kitchen cleaning is done by a company called Unique Support Services (USS). I have got to know the owner Paul Vincent pretty well and USS are superb for us, cost effective and nothing is ever too much trouble (including call outs). I have watched Paul build a sizeable business and a number of 5* central London hotels use his teams and have done so for a long time. If you are moving your support arrangements I would whole heartedly commend USS to you.”

    Andrew – Restaurant Owner – Central London

SafeContractor

We’re proud holders of the SafeContractor accreditation, reassuring you of our commitment to excellence and health & safety standards.

Federation of Window Cleaners

As full members of the National Federation of Window Cleaners, you can rest assured in our delivery of a superb commercial cleaning service.

British Cleaning Approved

To give you that little extra bit of peace of mind, we are also holders of the industry recognised British Cleaning Certificate Award (BCCA).