USS is delighted to announce that after a recent tender submission, we will soon be working with the London Borough of Hackney. Confirmation was received this week by our Managing Director, Paul Vincent who was personally involved in submitting the tender. USS will be responsible for the annual internal and external window cleaning for 10…
Total Facilities Management companies were heavily hit in 2018, in particular Carilion and Interserve. TFM’s may offer on the surface low margins and a wide range of services but individual services are subsequently sub-contracted out meaning that when the contract is no longer financially sustainable both clients and smaller organisations suffer the consequences. There is also…
Recent reports show that net profit in the cleaning sector is as low as 2.7%, a substantial decrease from the industry norm of 4%, two years ago the norm for facility management companies was 7%. Increase in wage costs, the introduction of auto enrolment pension and the rising cost of materials have all contributed to…
Best value doesn’t always mean cheap, when reviewing tenders to choose the best suppliers, overall quality of service, products used and delivery of service should be taken into account rather than just price. Here at USS although we appreciate cost is an important factor to many of our client’s, we are not always the cheapest…
We have great pleasure to announce that in a recent audit carried out at a Central London 5* Hotel where USS are responsible for carrying out the Back of House and Front of House cleaning services, the hotel achieved an outstanding Quality Assurance Audit Result for 2017 of 99.10% This was an improvement of over 5%…
Unique Support Services has today been certified as a qualified supplier on Achilles Services. This approach improves market efficiency and raises standards for buyers and there are multiple benefits to buyers that utilise our services. The benefits include:- A reduction in cost, risk and effort in sourcing and managing suppliers. Benefits of in industry-wide improvements…
Unique Support Services is delighted to announce that today we have been awarded the contracts for a further 3 years at two of Central London’s most prestigious 5* hotels. Responsible for providing internal and external window cleaning, front of house and back of house cleaning services, kitchen porters and canteen operatives, the Managing Director Paul…
i-Clean Systems, a best practice benchmarking organisation has reported that despite the National Living Wage being introduced on the 1st April this year, some cleaning operatives are not being paid it. Contractors are claiming that it’s simply down to a delay in their payroll systems, other’s have suggested that their clients have refused to fund…
Contract Cleaning is a highly competitive market but according to recent research enlightened clients are moving the goalposts to the advantage of service providers like ourselves who don’t just offer standard services but offer enhanced tailored services. This is not just a matter of cleaning standards but of realising clients ever shifting priorities and that each…
It’s the start of a new year and for some of you that also means time to review your suppliers, go through the tender process and put new contracts in place. If the cleaning of your premises is one of the area’s you’ll be reviewing over the coming weeks or months, click on the link…