FAQ

As one of Surrey and London’s leading office and commercial cleaners, we like to help our existing and potential customers in any way we can. If you are unsure about any of our services or whether we are right for you, here are some questions that we have been asked by customers in the past. ¬†Alternatively contact us on 0800 977 4860, we are operational 24 hours per day, 365 days per year.

We only use cleaners that are vastly experienced, reliable and trustworthy. Every cleaner we employ undergoes a strict vetting procedure, including a thorough interview and training process, and we ask them for complete identification, permission to work in the UK, proof of address and references.

Yes. Our office and commercial cleaning services are all provided at your convenience. We will visit your property at a time that suits you; that includes weekends and bank holidays.

Although our cleaners are vastly experienced and careful, it would be ignorant of us to believe that accidents won’t ever happen. We are fully insured and will happily repair or replace any item that gets broken or damaged during the cleaning process.

Yes. Just give us a call at least 24 hours before our cleaner is due to visit your property. If you fail to let us know with enough notice, you will have to pay for the scheduled cleaning in full.

Yes. We are happy to work over weekends and bank holidays and tailor our cleaning services to your requirements. We won’t charge you anything extra for this either.

Please contact us immediately if your office cleaner does not turn up. We will endeavour to arrange for another cleaner to visit you as soon as possible and you may be entitled to compensation if your cleaner is more than half an hour late.

We accept cash and credit/debit cards.

Contact us as soon as possible. We will try and allocate another cleaner to you and if you call us within 24 hours, we will send the original cleaner back to your property to correct whatever is wrong free of charge.

It is up to you. You are more than welcome to provide any necessary cleaning equipment or materials but we can do so if required. Additional charges may apply if we need to provide extensive materials or equipment.

We are based in Wallington, Sutton, meaning we are ideally located to provide commercial and office cleaning services to clients anywhere across Kent, Surrey and the South East. Our office cleaners regularly undertake hotel, retail and office cleaning projects in Epsom, Guildford, Reigate, Chelsea, Sevenoaks, Crawley, Slough, Dartford, Orpington, Bromley, Wallington, Croydon, Brighton, Woking, Sutton, Leatherhead, Reading, Bracknell and London. Of course, we are not just limited to these areas, so if you are based in Kent, Surrey, London or anywhere in the South East, contact us today to discuss your regular commercial cleaning requirements.

Cleaning Services

Building Maintenance

Associations

As full members of the National Federation of Window Cleaners, you can rest assured in our delivery of a superb commercial cleaning service.

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