On a wet and dreary Tuesday, it was lovely to come into the office this morning to not one but two testimonials from our clients, nothing is better than getting positive feedback about our staff and services and knowing that it’s a job well done from everyone here at USS. Here’s what they had to…
What a great way to start the day, this is the feedback we received this morning from the Company Secretary of a prestigious art gallery in Mayfair:- “I just wanted to email and say thank you to Paul and his team for the fantastic job they have done. Not only were they super efficient in…
In a recent survey of office workers, 86% said that office cleaning was important to them and tackling office cleaning with regular, contracted services is of course important but the key to real success is in finding out what’s important to the staff that work there. Areas that were of most concern across the board…
The Cleaning Industry Awards are being announced and several new award programmes have been declared. The CSSA which our Office Manager Julie Vincent is on the management body of has declared that it is launching a new awards programme celebrating the ‘Best of British’ designed to commemorate the finest working that UK-based cleaning and FM…
The introduction of the National Living Wage earlier this year has meant an increase in expenditure for some cleaning contractors. Fifty pence per hour does not sound too onerous but in reality this equates to almost a £1000 a year for full time employee’s. A significant cost absorbed by contractor or client, what has the…
As a commercial cleaning company that specialises in providing a wide range of cleaning services to the hotel industry we were not surprised to read that new research revealed that 80% of people would check out of a hotel if it did not meet their hygiene and cleanliness standards. Four out of five people would…
Wondering around the shopping centres and high street, our attention is inevitably drawn to the colourful window displays, bright signage and for sale signs but it’s also a known fact that if we see a dirty facade or grimy windows our impression is less positive and it can influence our choice of retail destination. As experts…
Our Employee of the Month for March 2016 is Omar Malin, a cleaning operative situated at a Central London prestigious hotel. Omar was nominated by his fellow colleagues and supervisor for his sense of responsibility, strong work ethic and teamwork. Congratulations Omar, well done. Employee of the Month for April to follow soon.
Complete customer satisfaction is crucial to retail outlets and outstandingly clean, useable and safe facilities play their part in influencing the customer experience including how long they remain in the store and if they shop again. Known for our ability to respond rapidly and effectively to fast changing environments and ensuring high standards are constantly…
As a cleaning company with a multitude of contracts at hotels and restaurants in Central London, a recent article about dining out caught out attention and reconfirmed what we already know, it’s not just about the food and the service, it’s about cleanliness and hygiene too. We’re a captive audience when out for dinner and waiting…