london-hotel-houskeeping

London and Surrey Hotels and Housekeeping

We are an outsourced hotel cleaning services provider and the cleaning company of choice for many of London’s hotels.  We have a diverse client base ranging from budget hotels to boutique and luxury 5* hotels plus clients within the fast emerging sector of serviced apartments.

Our aim is to improve hotel cleanliness and standards through our highly organised structures and processes and we always seek the best cleaning solutions for our customers.

All of our staff are supervised and each location has a separate management team who provide a 24/7 service.  We will fit around your schedules and as a company are more than accustomed to coping with peaks in demand, heavy footfall and an almost instantaneous turn around.

We are a member of the UK Housekeepers Association.

Front of house hotel cleaning

Unique Support Services are proud to offer a first class front of house hotel cleaning service. If you are looking for a cleaning company to make sure your client facing areas are kept clean and well looked after then look no further, hotels are one of our main areas of expertise and we’re honored to have served many satisfied clients over the last two decades.
We cover all front of house cleaning duties including reception & concierge, waiting areas, toilets, bars, restaurants, fitness & gyms and swimming pool areas.

Back of house hotel cleaning

In addition to keeping your front of house clean we also offer a complete back of house cleaning service. This includes the kitchen & store rooms, behind bar areas and staff areas such as break rooms and changing areas.  Our kitchen stewards will ensure your breakfast, lunch and dinner services run smoothly and our night cleaning operatives will ensure you have immaculate back of house areas every morning preventing pest and food contamination.

We clean inside and outside, precious services and industrial worktops so whether it be daily services, deep cleans, emergency cleans, annual cleans or a specialist clean you require, get in touch today and learn more about our hotel cleaning services.

Providing hospitality staff – The full package

To complement our hotel cleaning services did you know that we can also fulfill your with hospitality staffing requirements?  Unique Support Services are now able to supply you with fully trained staff across the range of different roles within the hospitality sector, these include Room Attendants, Kitchen Supervisors, Kitchen Stewards and Waiters & Waitresses.

You can read more about our Hotel Clients Here.

No matter what your requirements for hotel cleaning and maintenance, put it in the hands of the specialists at Unique Support Services; contact us today and we can arrange to carry out a no obligation survey and quotation.

Cleaning Services

Building Maintenance

Testimonials

For more client comments, please visit our Testimonials pages.

  • “As the owner of multiple restaurants, all of our daily restaurant, equipment and kitchen cleaning is done by a company called Unique Support Services (USS). I have got to know the owner Paul Vincent pretty well and USS are superb for us, cost effective and nothing is ever too much trouble (including call outs). I have watched Paul build a sizeable business and a number of 5* central London hotels use his teams and have done so for a long time. If you are moving your support arrangements I would whole heartedly commend USS to you.”

    Andrew – Restaurant Owner – Central London
  • “I just wanted to email and say thank you to Paul and his team for the fantastic job they have done. Not only were they super efficient in terms of time, but the step and floors look fantastic, I can hardly believe how clean they came up.

    Thanks so much!”

    Natasha – Company Secretary – Fine Art Gallery
  • “We had a very successful H&S audit on Monday the  25th . We passed with 94% rate with BOH cleaning 10/10. Thanks to all the USS team for their hard work and dedication to the Conrad St James.

    We only had short notice to prepare but didn’t have to do any extra as the night cleaning team were already up to the best standard possible with all of the essential paperwork also up to date.
    I want to personally thank USS for the support that you provided us to achieve this great score.”

    Nuwan – Back Of House Manager, London 5* Hotel
  • ”Our hotel sees a lot of foot traffic day in, day out. It’s nice to know that there is a cleaning company in London that we can rely on to come and clean our flooring for us to a very high standard. We have been using the cleaners from Unique Support Services for many years and wouldn’t think of using anyone else.”

    Mr T. Ellison – The City

SafeContractor

We’re proud holders of the SafeContractor accreditation, reassuring you of our commitment to excellence and health & safety standards.

Federation of Window Cleaners

As full members of the National Federation of Window Cleaners, you can rest assured in our delivery of a superb commercial cleaning service.

British Cleaning Approved

To give you that little extra bit of peace of mind, we are also holders of the industry recognised British Cleaning Certificate Award (BCCA).

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