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Cleaning is no longer something businesses can do once or twice a week and a mop and bucket alone is not enough, businesses especially businesses which are open to the public should have all of the following in place, all of which are offered by USS.

• Preventative Cleaning e.g. anti-viral fogging
• Daily Maintenance Cleaning
• Intermediate Cleaning e.g. deep cleaning
• Periodic Cleaning e.g. window cleaning, carpet and upholstery cleaning
• Restoring Conditions e.g. marble flooring renovation and maintenance

Check out our socials and website later this week to find out more about floorcare but in the meantime if we can be of any assistance with retail cleaning routines get in touch today, we’re here to help.

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To maintain the highest level of customer confidence in USS and the services we provide, all of our operatives have received training in COVID-19 safe cleaning which includes:-

• Anti-viral cleaning
• Deep cleaning
• Kitchen & washroom cleaning
• Dust control
• Damp cleaning
• Floor and vacuum cleaning
• Scrubber drying
• Glass cleaning

COVID-19 specific risk assessments are carried out prior to any works commencing too in addition to all other necessary risk assessments.

We are also advising our customers in line with the British Institute of Cleaning Science’s (BISCs) guidelines that if a COVID outbreak occurs the premises should be vacated for at least 3 days where possible before our operatives enter to carry out any cleaning and if no outbreak has occurred it is still important to increase the frequency of the normal cleaning routine paying particularly extra attention to touch point and sanitary ware and to have deep cleaning and anti-viral fogging carried out on a periodic basis.

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Showcasing a high-quality selection of services and products and with a Saturday readership of 1.3 million, USS are proud to announce that we will be featured in the checklist with a particular focus on our anti-viral ‘fogging’ service.

Don’t forget to buy your copy and in the meantime check out our website http://www.uniqueclean.couk to view our full range of services.

Discount will also be offered on your first invoice if the code from The Times is quoted.

#nationalpress#covid19cleaning#thetimes#london#southeast#antiviralfogging

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Here is our suggested 3 step approach:-

1. Return safely – ensure your premises are deep cleaned prior to opening or as soon after opening as possible
2. High touch disinfection – ensure you have a frequent cleaning program in place so that high touch points such as door handles, light switches etc. are regularly cleaned
3. Anti-viral cleaning – use an anti-viral fogging service periodically which will not only disinfect the regularly cleaned areas but also provide broader disinfecting to those harder to reach areas helping to protect against COVID-19

In addition to the steps above, we have produced a free cleaning guide which you can download here Deep Cleaning Guide for Workplaces

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“It is my pleasure to write a letter of recommendation for Paul and the team. I have used Unique Support Services for many years at the university and their attention to detail, professionalism and flexibility makes it easy for me to choose them to fulfil our cleaning needs.

I am highly satisfied with their work and have used them for window cleaning, night cleaning, the cleaning of student accommodation blocks and deep cleans etc. as and when required and often at short notice.

Paul and his team are reliable, courteous and always deliver impeccable, high standard service. I highly recommend Unique Support Services to anyone who needs the best in business.”

Chris – University Campus Services Manager

“I have used Unique Support Services for many years now at a significant number of premises ranging from Universities, Colleges, Councils, very large Retail Premises and private dwellings.

Paul Vincent, the proprietor, has consistently provided the highest quality of service on a competitive basis.

To date, Unique have always been able to devise innovative solutions to problems other contractors have shied away from.

Unique are one of the very few support service companies who actually deliver what they say they will at the price quoted.

I cannot recommend them highly enough.”

Tim – Head of Facilities Management London Borough Council

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Cleaning, especially in public places remains a necessity and is good for business, in fact despite the economic uncertainty that comes with a Deal or No Deal Brexit, the contract cleaning industry is thriving contributing over £24billion to the UK economy.  

This said, there is still a lot of competition when bidding for new contracts meaning that cleaning contractors have to offer more than just the best price, we believe communication is key.

We live in a world where unfortunately due to digital technology, interpersonal and social skills are deteriorating. One recent survey of 2000 millennials showed that 80% of them prefer to converse remotely, 65% do not feel comfortable engaging with someone face to face and 62% dread speaking to clients on the phone.

USS buck against this worrying trend and embed people skills across our workforce. Our training programme actively encourages our operatives to communicate and engage with our clients and each other, we also have an open management structure and our Managing Director Paul Vincent is a familiar face to all of our staff giving them the confidence to liaise at all levels and adapt and add value to the services they provide.

So if you are looking for an approachable cleaning company that you can communicate with, look no further, whether it be window cleaning, carpet and upholstery cleaning, deep cleaning, marble/granite cleaning, back of house or front of house cleaning why not give us a call today on 020 8669 4377 and one of our members of staff will be happy to speak to you.

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Increase in wage costs, the introduction of auto enrolment pension and the rising cost of materials have all contributed to the downward trend in profit along with fixed price tendering at the beginning of 3 to 5 year contracts.

At first, this might seem good value for money to the customer but the reality is of course margins are squeezed and standards are compromised.

When seeking a cleaning provider, take into consideration the full breakdown of what is included in your costs and understand that cheapest doesn’t always necessarily mean it is the best option available and that is why here at USS, we offer a fair, easy to understand, detailed pricing schedule to our customers and for contracts that exceed a period of 12 months we take into consideration future increases in wages, pension contributions and materials etc.

In addition to this, cleaning providers with lower margins are in a lesser position to offer wages in excess of minimum wage, staff benefits and incentives to their operatives meaning that they have a higher turnover of staff which impacts on the delivery of service to their customers.

If you want to know more about the services USS offer or would like a free, no obligation quotation, contact us on 020 8669 4377 or send an email to info@unique.org.uk

We might not be the cheapest but we do offer good value for money and a 5* service.

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Alioune Badara Niang who joined USS in September as a Cleaning Operative and is still within his probationary period was recognised for his dedication and professionalism at the hotel where he works and he received a certificate and monetary reward.

Hotel management said about Alioune, “Your support and positive attitude really reflects within the team and we really appreciate everything you do for the guests and the hotel.”

Well done Alioune, we’re delighted to have you as a member of the USS team and keep up the good work.

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Here’s what they had to say:-

“Just to let you know we had a successful EHO audit today. We are back on five star rating. I want to say a huge thank you for you and the team. Specially the night team with their very high standard of cleaning. Also the Morning team with the supervision of Adrian done a fantastic job running around and cleaning all the areas in a short notice. Without your support we couldn’t achieve this.

Best Regards

Nuwan – Back of House Manager – 5* Hotel”

“As the owner of multiple restaurants, all of our daily restaurant, equipment and kitchen cleaning is done by USS.  I have got to know the owner Paul Vincent pretty well and USS are superb for us, cost effective and nothing is ever too much trouble (including call outs). I have watched Paul build a sizable business and a number of 5* central London hotels use his teams and have done so for a long time.  If you are moving your support arrangements I would whole heartedly commend USS to you.

Andrew – Restaurant Owner Central London”

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