Client Testimonials & Success Stories

At Unique Support Services, our reputation is built on the long-term trust of our clients. We believe that the best measure of our success isn’t just a streak-free window, it’s the decades-long relationships we maintain with Facility and Office Managers, Heads of Engineering, Hotel Managers and Caretakers. From prestigious 5* hotels to universities to retail to offices our “nothing is too much trouble” attitude ensures we remain the region’s premier specialist cleaning partner.

Here are testimonials we’ve recently received : 

“Paul and his Team are excellent in all respects. Over the 5 years that USS has worked with OCS, we have delivered outstanding results, worked through problems together, and always found solutions. A truly great team to work with, and nothing is too much trouble.”

Simon – Account Director

“We use USS for specialist cleaning services, including window cleaning, roof and gutter cleaning, specialist floor care, carpet cleaning, and deep cleaning. USS have always provided a good level of service, with work completed as requested and to the required standard. The management team are always available and flexible if work needs to be changed.”

Chris – Campus Services Manager

“I have worked with Paul and his team for the last 15 years, and I have found them to be very professional and always accommodating. They take pride in what they do and are quick to resolve any issues – not that there have been many over the years. I would recommend them as a supplier to any business, especially for their window cleaning services.”

Helen – Head of Facilities

“I have employed Unique Support Services for over 20 years now at a number of different locations including universities, very high end and prestigious retail premises, colleges and schools. Many times I have recommended their services to others due to the fact that USS are reliable, honest, do what they say they are going to do and are good communicators. I have yet to present them with a problem that is either too difficult to solve, technically demanding or just down right time consuming.  Long may it continue and, thank you Paul Vincent for your honest, open and friendly approach to business.”

Tim – Facilities Manager

Cleaning is the cornerstone of Health and Safety, supporting customer satisfaction, staff wellbeing and long term business success. With rising costs, cheaper options may seem appealing, but this often becomes a false economy.

Reducing your cleaning schedule or lowering your budget usually results in inadequate cleaning, weak infection protection and a poor perception of your business. Any fall in cleanliness standards can have a direct impact on customer experience and staff confidence.

Outsourcing your cleaning can offer significant cost savings by removing internal overheads such as recruitment, training and supervision, while also saving you valuable time. It ensures consistent, high quality cleaning delivered by trained professionals who understand compliance, safety and best practice.

Unique Clean provides specialist cleaning services across London, Surrey, Kent and the South East. We work with a wide range of industries, including retail, offices, medical and healthcare settings, education, hospitality, industrial premises, property management companies and leisure facilities. Each sector requires specific cleaning expertise, and our teams are fully trained to meet those needs. Now is the ideal time to take control and ensure your business maintains excellent cleaning standards year-round. To learn more about the wide range of cleaning services we provide and the sectors we support, visit our website at Unique Clean or call our office on 02086694377. Similarly, you can keep in touch via social media.

The Importance of Clean Washrooms in Maintaining Hygiene and Safety

Washrooms are often an afterthought when the cleaning is being considered for premises used by staff or members of the public, but did you know clean, hygienic washrooms can have a positive impact on employees in the workplace and repeat business.

Washrooms are not always the most hygienic of places, they are as a norm, wet and humid which makes them ideal spaces for bacteria to breed and spread and that is why daily dry and wet cleaning is recommended plus monthly deep cleaning.

92% of Brits have encountered unpleasant smells in public washrooms leading to 78% being reluctant to return to the establishment and they are the key element of the work experience as every employee will need to use them.

Here are our top tips to keeping your washrooms hygienically clean: –

• Use alcohol based or all-purpose cleaner for toilet seats, door frames and walls.
• Use acidic deep cleaner for tiles and fixtures and fittings. rinsing afterwards and wiped with a rubber tile squeegee.
• Hydrogen peroxide can be applied to eliminate black mould found in crevices.
• Ensure you know the correct cleaning methods for the type of floor surface that you have.

Washroom cleaning is part of the daily schedule that USS carries out for our clients which range from small offices to retail outlets, large hotels and educational establishments and monthly deep cleaning is also undertaken too to ensure our client’s washrooms are clean and hygienic spaces to be used.