Pre Brexit, there were concerns across the sector that there would be a shortfall in staff as historically UK Nationals have chosen not to join the sector and that has proven to be the case. The British Cleaning Council believes we will be one of the industries that is hit hardest by problems in the recruitment process and the situation is worsening daily when now more than ever the importance of cleaners should still be at the forefront of all our minds.

Despite the cleaning sector having a presence in Parliament and the hard work being recognised by the PM during the height of the pandemic, changes in our immigration system effectively classes Cleaning Operatives as unskilled workers so how do we go about changing the perception of the cleaning industry and encourage UK Nationals to pursue a career in the sector?

Honestly, few people dream of a cleaning job and most fall into the industry but there is a lot to be said for a job in the sector, it’s not just about the cleaning, it’s about Health & Safety, Quality Management and Social Responsibility plus other skills and knowledge and offers job security too.

Some cleaning companies can find themselves with notoriously high employee turnover but this may be more about the company than the people they recruit.  Here at USS the majority of our staff have been with us for many years and we put that down to the training and development opportunities we offer to our staff, the flexibility to work full or part time with hours to suit, recognition of good work and achievements and a higher rate of pay compared to the industry average.

Interested in finding out more about working for USS and the opportunities available, call the office on 020 8669 4377 and a member of the team will be happy to help.

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A skills shortage has been seen for years across these sectors and by 2019 this was widely accepted as a labour crisis, add to that that almost 300,000 people in the hospitality sector have left their jobs since March 2020 including cleaning operatives, kitchen porters and housekeeping personnel and you can see why cleaning companies and hospitality businesses are struggling to find staff.

Migrant workers made up to 37% of the English cleaning workforce pre COVID and Brexit but with new sponsor licences being required to employ from outside the UK now along with a minimum salary of £25,600, this reduces the pool of candidates available for jobs that do not pay this.

The national living wage in the UK is £8.91 yet based on a person working 37.5 hours a week, they would need to be being paid in excess of £13.00 an hour to be eligible for the immigration system and with there still being a stigma to many Brits of working as a cleaner. the question remains how do cleaning companies ensure they can continue to recruit effectively allowing them to deliver the best service possible?

If COVID has shown us anything, it is how important cleaning is and what a value professional cleaning is to be businesses and society as a whole and that is why here at USS we educate and encourage our clients to value the service that our operatives deliver allowing us to pay above the national living wage when possible.

In addition to this, we offer part time vacancies in addition to full time, hours and shifts that suit individual circumstances, a range of training programmes and personal development, an employee of the month and refer a friend scheme and promotion from within. In fact lots of our operatives have gone on to be supervisors and on some occasions beyond that to managerial positions.

If you’d like to find out more about working for USS, we’re recruiting now so why not get in touch to discuss what opportunities are available.

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Julie is the glue that keeps the company running with her ability to be able to multi-task, stay calm under pressure and respond quickly to both customer and employee enquiries in a professional and friendly manner not to mention ensure everybody gets paid on time.

The awards recognise the talent and achievements of office professionals of all levels and across all types of projects, industry sectors and companies, and also acknowledge the contributions of specialist office suppliers and service providers as well.

Congratulations Julie.

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The winners are the following people who will be presented with a certificate and prize next week.

Congratulations And Well Done To Them All! USS would not be the successful company it is today without all the hard work and dedication of our staff.

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Cleaning operatives have the same rights though as office based staff and that is why here at Unique Support Services we like to buck the trend and ensure all of our operatives including our lone workers feel valued and appreciated and have regular face to face contact with management.

In addition to this we ensure that all of the information they require from training to company updates is easily accessible through their smartphones and giving them the option to explore the available content easily and at a time that suits them best and our employee of the month award is still ongoing.

Just because operatives work unsociable hours or as a lone worker on site, does not mean they should be forgotten.  Without our team of dedicated cleaning operatives, we would not be the successful company that we are today, let’s make sure as an industry we are treating our staff right.

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It’s always nice to receive positive feedback about the service we deliver to our customer’s and in particular praise for the hard work and dedication of our staff and today on a wet and windy Monday, it was with delight that we were notified one of our Supervisor’s had been awarded Associate of the Month by the leading 5* hotel he works at.

Adrian Gawor has worked for USS since March 2015 and received a certificate and £100 for his effort.

The hotel manager said “Adrian should be immensely proud of his quality nomination and the panel had no hesitation in making a final decision.  We know the effort and time Adrian has continuously put into his job, especially in the last few months and it is great that this is recognised by our guests, his colleagues and the management team.”

We are extremely proud of Adrian and all of the staff who work day and night on behalf of USS to ensure our customer’s premises are kept to the highest standards at all times, we would not be as successful as we are as a company if it were not for our trustworthy team. 

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Alioune Badara Niang who joined USS in September as a Cleaning Operative and is still within his probationary period was recognised for his dedication and professionalism at the hotel where he works and he received a certificate and monetary reward.

Hotel management said about Alioune, “Your support and positive attitude really reflects within the team and we really appreciate everything you do for the guests and the hotel.”

Well done Alioune, we’re delighted to have you as a member of the USS team and keep up the good work.

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Miguel works nights as a Supervisor at one of London’s 5* hotel’s and can always be relied upon to ensure he and his team deliver above and beyond the high levels of service that our clients have come to expect from us.

For this reason, Paul Vincent, Managing Director of USS took great pride in presenting Miguel with our 2017 Employee of the Year Award which included a trophy and cheque.

Well done Miguel, keep up the hard work.

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Housman was recognised for his reliability, fantastic work ethic and willingness to help.  He is always happy to come in to work even on his day off to cover and nothing is ever too much trouble for him.

Well done Housman and we look forward to finding out who will be the winner for December and who will scope the honour of being our Employee of 2017!

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Istvan has worked for USS since March of 2015.  He has always been a valued member of our team and is based in one of the prestigious hotels that we are responsible for the cleaning of, situated in the heart of London

He won this award for his hard work and dedication and his willingness to help no matter what the task

The hotel recently established a five star rating for cleanliness in a recent audit carried out and this rating would not have been possible without the hard work of Istvan and his colleagues.

Well done Istvan!

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