We supply experienced, dependable kitchen porters to hotels throughout Central London on a contractual basis, providing your team with the ongoing support it needs to operate smoothly and efficiently, day in and day out.

Why Choose Contracted Kitchen Porters?

Unlike ad-hoc or last-minute temp solutions, our kitchen porters become a regular, reliable part of your operation. We work closely with your management team to understand your kitchen’s unique needs, staff schedules, and service levels ensuring consistency, professionalism, and minimal disruption.

This approach offers:

• Continuity – the same trusted porters on-site on agreed days and times
• Professional standards – fully trained and vetted staff familiar with your processes
• Operational efficiency – no scrambling to fill last-minute gaps
• Peace of mind – long-term support from a dependable service partner

Please note: our kitchen porter service is only available on a contractual basis and is not designed for emergency or same-day requests.

Supporting London’s Finest Hotels

We already support a number of Central London hotels with contracted kitchen porter services and have built a reputation for reliability, professionalism, and long-term value. Whether your kitchen runs seven days a week or you require scheduled cover across specific shifts, we tailor our support to suit your exact needs.

Need reliable kitchen support for your hotel?

Get in touch with our team today to discuss a contract solution that fits your kitchen’s requirements.

📞 0800 9774860

📧 info@unique.org.uk

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Confirmation was received this week by our Managing Director, Paul Vincent who was personally involved in submitting the tender.

USS will be responsible for the annual internal and external window cleaning for 10 Hackney Schools.  This will include glazed balustrades, walkways, atriums and skylights etc. and various methods of delivery including the use of mobile elevated work platforms.

Our expertise in specialist window cleaning can take care of even the hardest to reach glass and with over 25 years’ experience of working at height, we make sure that the work is carried out in the quickest possible time but still to the highest possible standards.  Add this to our competitive rates and this is why USS have fought off the competition in being awarded this contract.

If you would like to find out more about our window cleaning services or any of the other services available, call 02086694377.

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There is also an opinion that cleaning services in particular suffers in a TFM contract as it is still considered to be the poor relation of facilities management and many TFM’s are managed by a ‘hard FM’ person such as an engineer etc. who’s focus is on the more technical or more complex aspects of the contract.

Working in direct partnership with a single service provider such as Unique Support Services for your cleaning needs, means that not only do we understand the importance of cleaning and can deliver the service correctly, we can also advise on best practices and alternative solutions and working direct could save you money too.

TFM’s of course do have a place for example if you are managing a portfolio of buildings and services across the country but for single office buildings, educational establishments, retail outlets and more, a single service provider with expertise in their field can offer a tailor-made service and greater prospect of success.

We’d love to hear your thoughts on this subject and can provide free, no obligation quotations too for anyone interested in our services.  Get in touch today!

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Increase in wage costs, the introduction of auto enrolment pension and the rising cost of materials have all contributed to the downward trend in profit along with fixed price tendering at the beginning of 3 to 5 year contracts.

At first, this might seem good value for money to the customer but the reality is of course margins are squeezed and standards are compromised.

When seeking a cleaning provider, take into consideration the full breakdown of what is included in your costs and understand that cheapest doesn’t always necessarily mean it is the best option available and that is why here at USS, we offer a fair, easy to understand, detailed pricing schedule to our customers and for contracts that exceed a period of 12 months we take into consideration future increases in wages, pension contributions and materials etc.

In addition to this, cleaning providers with lower margins are in a lesser position to offer wages in excess of minimum wage, staff benefits and incentives to their operatives meaning that they have a higher turnover of staff which impacts on the delivery of service to their customers.

If you want to know more about the services USS offer or would like a free, no obligation quotation, contact us on 020 8669 4377 or send an email to info@unique.org.uk

We might not be the cheapest but we do offer good value for money and a 5* service.

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Here at USS although we appreciate cost is an important factor to many of our client’s, we are not always the cheapest but what we do deliver is a consultative approach and a high quality service.

A best value guide has recently been developed by the European Federation of Cleaning Industries to aid buyers in choosing the best suppliers and it also includes a useful interactive tool which enables personnel responsible for reviewing tenders to understand their cleaning requirements better and grade each section against importance.

USS embraces this new framework and encourage existing and new clients to utilise the evaluation tools, we do this to encourage buyers to look at the bigger picture and not just focus on the price, factors like pay rates, staff numbers and working hours need to be taken into consideration when reviewing proposals.

Margins tend to be generally lower in the cleaning industry compared to other sectors and machinery / equipment costs are only a small percentage of the charge, labour and related costs are what make up the largest part of cleaning contract proposals.

Procuring a good quality service and using an organisation that has strong financial standing, professionalism and invests in technical advances and staff training means that clients are not only getting the best but are also fulfilling their legal obligation in terms of providing a safe and hygienic premises and extending the life of their building.

If you are interested in reading the guide, it can be downloaded here http://www.cleaningbestvalue.eu

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This was an improvement of over 5% from the last audit which took place in August of last year.

The Back of House Manager emailed today to say “A huge congratulations and Thanks to each USS team member involved in this wonderful success again for out Hilton hotel.”

Accoldade to all the hard work our staff do and great news for a Friday!

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This approach improves market efficiency and raises standards for buyers and there are multiple benefits to buyers that utilise our services.

The benefits include:-

• A reduction in cost, risk and effort in sourcing and managing suppliers.
• Benefits of in industry-wide improvements and best practice.

Our range of certified services include:-

• Window Cleaning Services
• Facade Cleaning Services
• Office Cleaning Services
• Carpet Cleaning Services
• Washroom Cleaning Services
• Hotel Cleaning Services
• Kitchen Cleaning Services
• School & University Cleaning Services
• Specialist Cleaning Services

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Responsible for providing internal and external window cleaning, front of house and back of house cleaning services, kitchen porters and canteen operatives, the Managing Director Paul Vincent said “It is always fantastic news when a contract is renewed or extended, it shows that all of our hard work is paying off and that as a company we really are delivering the high standards that our reputation has been built upon.  This is probably the best guarantee we can have of customer satisfaction.”

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Contractors are claiming that it’s simply down to a delay in their payroll systems, other’s have suggested that their clients have refused to fund the uplift in costs.

It’s disappointing to see cleaners being exploited by their employers and i-Clean are working hard to bring this to the attention of clients that may not be aware their cleaners are being short changed and treated unfairly.

This needs to be supported across the industry and there is an ever increasing need for clients to identify contractors who not only pay the statutory minimum but those that go above and beyond and who deliver a best-in-class service.  We for one here at Unique Support Services wholly support i-Clean’s work in highlighting this area across the sector and hope other companies will follow suit.

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This is not just a matter of cleaning standards but of realising clients ever shifting priorities and that each client is different.

Whether it’s all about sustainability, health and safety, employee wellbeing or corporate responsibility etc, we have experience of tailoring what and how we deliver to best suit our client’s, saving them time and money whilst still providing value added services.

Want to find out more, contact the office today on 020 8669 4377.

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